The Southern Crescent Long Term Care Ombudsman Program provides services that protect and improve the quality of care and quality of life for residents of long term care facilities through advocacy for and on behalf of residents and through the promotion of community involvement in long term care facilities.

The Southern Crescent ten county region is served by two Ombudsman Programs.

The Georgia Legal Services Program LTCO serves the counties of:

The McIntosh Trail Management Services, Inc. LTCO serves the counties of:

Reports of abuse, neglect or exploitation of disabled adults or elder persons who live in a nursing home or personal care home should be directed to:

Long Term Care Ombudsman Program

1-888-454-5826

OR

Office of Regulatory Services Intake at 404-657-5728 or

outside the local Atlanta area call 1-800-878-6422

Emergency situations should be directed to contact 911.

The State Long-Term Care Ombudsman program now offers information on a website that is a well-organized resource for elder Georgians, their families and friends in order to give the long-term care consumers of Georgia greater opportunities to access long-term care ombudsmen and information that can make a difference in their quality of life.

Georgia ’s ombudsman in the state office and community programs statewide seek to resolve problems and advocate for the rights of residents of long-term care facilities.  Ombudsmen serve residents of nursing homes, personal care homes (including assisted living facilities and group homes), community living arrangements, and intermediate care facilities for the mentally retarded.

The ombudsman web pages present information about many aspects of long-term care in Georgia.  A secure contact form allows users to send a confidential message or request to certified ombudsmen who provide consumer-focused assistance.  An interactive map gives users access to direct contact information for ombudsmen representing consumers in a specific area of the state.

For more information, visit www.georgiaombudsman.org.